Accessibility Statement
PathlyCRM is committed to ensuring digital accessibility for people of all abilities. We continually improve the user experience for everyone and apply relevant accessibility standards.
1. Our Commitment
PathlyCRM, operated by Bentley Ventures LLC, is committed to providing a website and platform that is accessible to the widest possible audience, regardless of ability or technology. We believe every user deserves equal access to information and functionality.
We actively work to increase the accessibility and usability of our website and hold ourselves to a high standard of inclusive design. Whether you are using assistive technologies like screen readers, magnifiers, or alternative input devices, we want PathlyCRM to work for you.
2. Conformance Standards
We aim to conform to the following accessibility standards:
| Standard | Level | Status |
|---|---|---|
| WCAG 2.1 | Level AA | Partial Conformance |
| ADA Title III | Web Accessibility | Ongoing Compliance |
| Section 508 | Federal Standards | Ongoing Compliance |
| EN 301 549 | European Standard | Under Review |
"Partial conformance" means that some parts of the content do not fully conform to the accessibility standard, and we are actively working to address those areas.
3. Measures We Take
PathlyCRM takes the following measures to ensure accessibility:
- Include accessibility as a core requirement in our design and development processes
- Integrate the UserWay accessibility widget to provide on-demand accommodations
- Conduct periodic accessibility reviews and audits of our website
- Provide accessibility training to our development and content teams
- Assign clear accessibility goals and responsibilities within our organization
- Maintain an open feedback channel for accessibility-related concerns
4. Accessibility Widget
We have integrated the UserWay Accessibility Widget across our entire website. This tool provides a range of accessibility adjustments that you can customize to your individual needs.
How to use the accessibility widget:
- 1Look for the accessibility icon (a circular icon with a person silhouette) on any page of our website.
- 2Click the icon to open the accessibility menu with a full range of customization options.
- 3Select the adjustments that work best for you. Your preferences will be saved for future visits.
5. Accessibility Features
Our website and the integrated accessibility widget provide the following features:
Visual Adjustments
- Contrast enhancement and inversion
- Text size scaling and font adjustments
- Highlight links and headings
- Saturation and brightness controls
- Dyslexia-friendly font option
Navigation & Input
- Full keyboard navigation support
- Visible focus indicators
- Skip-to-content links
- Logical tab order throughout pages
- Cursor size and color adjustments
Content & Structure
- Semantic HTML structure
- Descriptive alt text for images
- ARIA labels and landmarks
- Readable line spacing and word spacing
- Page structure and heading hierarchy
Assistive Technology
- Screen reader compatibility
- Text-to-speech integration
- Animation and motion reduction
- Reading guide and reading mask
- Tooltip and dictionary support
6. Known Limitations
Despite our best efforts to ensure accessibility, there may be some limitations. Below is a description of known limitations and potential solutions:
| Area | Limitation | Workaround |
|---|---|---|
| Third-Party Content | Embedded content from third parties may not meet accessibility standards | Contact us for accessible alternatives |
| PDF Documents | Some older PDF documents may not be fully accessible | Request accessible format via email |
| Interactive Maps | Map components may have limited keyboard navigation | Contact support for location information |
| Video Content | Some video content may lack captions or audio descriptions | Request transcripts via email |
We are actively working to resolve these limitations. If you encounter any issues, please let us know using the feedback options below.
7. Feedback & Assistance
We welcome your feedback on the accessibility of PathlyCRM. If you encounter accessibility barriers or need assistance, please let us know:
When contacting us, please provide a description of the accessibility issue, the page URL where you encountered it, and your preferred method of contact. We will work with you to provide the information or service you need through an accessible alternative.
8. Third-Party Content
Our website may contain content provided by third parties, including embedded widgets, social media feeds, and external links. While we strive to ensure all content on our site is accessible, we cannot guarantee the accessibility of third-party content.
If you experience difficulty accessing third-party content on our site, we encourage you to contact the respective third-party provider directly. You may also contact us and we will do our best to provide an accessible alternative.
9. Contact Information
For any accessibility-related questions or concerns, please contact us:
PathlyCRM
Bentley Ventures LLC dba Pathly CRM
12650 W 64th Ave E114, Arvada, CO 80004
Email: [email protected]
Phone: (720) 780-9396